Privacy policy

Last Updated: 22-08-2025

At rosolie, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our Shopify store (rosolie.com) or make a purchase.

1. Information We Collect

We may collect the following information when you use our store:

  • Personal Data: Name, email, shipping/billing address, phone number, and payment details (processed securely via Shopify Payments/PayPal/etc.).

  • Order Details: Purchase history, product preferences, and cart activity.

  • Device/Usage Data: IP address, browser type, and pages visited (via cookies and analytics tools like Google Analytics).

  • Marketing Data: If you subscribe to our newsletter, we collect your email for updates (you can unsubscribe anytime).

2. How We Use Your Information

We use your data to:

  • Process orders, payments, and delivery.

  • Communicate about your order (e.g., confirmations, shipping updates).

  • Improve our store, products, and customer service.

  • Send marketing emails (only with your consent).

  • Comply with legal obligations (e.g., fraud prevention).

3. Sharing Your Information

We only share data with trusted third parties when necessary, including:

  • Shopify: Our e-commerce platform (read Shopify’s Privacy Policy).

  • Payment Processors: Stripe, PayPal, etc. (to secure payments).

  • Shipping Carriers: FedEx, DHL, etc. (to deliver orders).

  • Marketing Tools: Klaviyo, Mailchimp (if used for emails).

We never sell your personal data.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your cart and preferences.

  • Analyze website traffic (via Google Analytics).

  • Run targeted ads (e.g., Facebook Pixel).
    You can disable cookies in your browser settings, but some store features may not work.

5. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your personal data.

  • Opt out of marketing emails (via unsubscribe link).

  • Request data portability or restrict processing.
    To exercise these rights, contact us at support@rosolie.com

6. Data Retention

We retain your data only as long as necessary for:

  • Order processing (e.g., tax records).

  • Legal compliance (e.g., warranty claims).

  • Marketing (until you unsubscribe).

7. Security

We implement industry-standard security measures (SSL encryption, secure payments) to protect your data. However, no online method is 100% secure—please use strong passwords and monitor account activity.

8. Children’s Privacy

Our store is not intended for children under 16. We do not knowingly collect their data.

9. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised "Last Updated" date.

10. Contact Us

For privacy-related questions, contact:
 Email: support@rosolie.com

 Address: 87-09 Jamaica Ave, Queens, NY 11421